Contact Information:
Tel : (512) 245-7966
Fax: (512) 245-8264
Email: inational@txstate.edu
Mailing Address:
Texas State University
J.C. Kellam Administration Building, Room 314
601 University Drive
San Marcos, TX 78666
Hours of Operation:
Monday-Friday
8:00 a.m.-5:00 p.m. Central Standard Time
Maps & Transportation
Physical Address:
Texas State University
J.C. Kellam Administration Building, Room 314
601 University Drive
San Marcos, TX 78666
Maps:
- Texas State University Map
- Bobcat Shuttle Map (nearest Bobcat Shuttle stop is Bexar Hall)
Contact Methods & Response Times
Email Assistance
ISSS receives high email volume, which means that email typically takes 3 to 5 business days for staff to respond given the competing demands of timely processing your requests. During peak times as at the start of the semester it might take longer to receive a response. Additionally, often further context is needed to clarify email inquiries, which generates multiple follow-up emails to reach a correct and definitive answer. If time feels like a critical consideration to meet your needs, an appointment may be a better method of outreach for you.
Phone Assistance
Our phone is monitored during standard business hours (Monday to Friday, 8:00 am - 5:00 pm Central Standard Time). However, due to high call volumes, our staff may be assisting students in person or on the phone. Please leave a message, and we will respond at our earliest convenience. Note that the phone is not available for immigration advising as it is not staffed by an advisor. Phone calls are most suitable for:
- Inquiries regarding the services offered by our office.
- Clarifications on the most appropriate communication method for your specific needs (appointment, walk-in, etc.).
- Reporting high-priority concerns or emergencies.
Immigration Appointments
For some areas of concern, an appointment with an advisor is best because of the complexity of your situation such as CPT eligibility and rules, OPT application and reporting, changing your status, etc. During popular seasons for services, our team will also increase appointment availability and offer group advising through our Open Forums.
Appointments need to be booked at least a day in advance. Please contact inational@txstate or call our office to book a virtual or in-person appointment.
ISSS Email Contacts
Int'l Student Services
For current and prospective TXST international students.
Int'l Scholar Services
For individuals on a J1 visa and/or an incoming Scholar.
Events
For students interested in learning more about ISSS events.